Hear from Our Guests

5/5

I just stayed at Lanson Place in Causeway Bay, and it was an exceptional experience. The location is not only vibrant but also highly convenient. The newly renovated rooms are premium, classy, and incredibly comfortable, with beds that ensure a great night’s sleep.What truly sets this hotel apart is its outstanding service. Every staff member – from the servers, bellboys, concierge, and check-in team to the chefs, restaurant managers, and servers – works seamlessly together to provide top-notch service. Their dedication and attention to detail exceeded my expectations.
I would like to extend my heartfelt thanks to Kevin Tam, the Senior Guest Experience Manager, who went above and beyond to help me with my request. His professionalism and willingness to assist left a lasting impression.
This hotel truly exemplifies luxury and exceptional hospitality.

Healthy Life, Dec 2024 • Review from Google

5/5

My partner and I stayed here for 3 nights and had a fabulous time. The room was very clean and modern….and I’m fussy! Breakfast was great, the dining area was beautiful and staff at the hotel were lovely. They were always more than happy to help when asked and Leo even walked us out of the hotel in the right direction towards a restaurant to make sure we knew where we were going. We were so well looked after and were able to check in upon arrival in the morning, and also had a later check out time. The laundry room was an amazing bonus and we were so grateful to be able to do a few loads before our next destination. The underground train station is a short, easy walk away. There are so many shops and lots of walk in restaurants close by. My favourite place to eat was ‘Yochi Yochi’ just around the corner from the hotel which serves incredible Japanese kakigori desserts. We will be back if we visit Hong Kong again. Thank you!

Katie Edmonds, Dec 2024 • Review from Google

5/5

Great hotel, good location and very attentive staff! All facilities are top and the room was very nice with all furnishings in highest quality. Reason to choose was its proximity to the Race Track. On my walk back I could enjoy the varied neighbourhood with many bars and restaurants. Will stay there again next time.

Bärlisconi, Dec 2024 • Review from TripAdvisor

5/5

The hotel is a member of Small Lux hotel and every detail in the lobby, restaurant and room is carefully polished. The welcome tea upon check-in made me feel warm, and Leo, the front desk staff, warmly introduced me to the hotel facilities and our company's meeting arrangements for the day.

The breakfast is of a very high standard, and the wonton noodle is my favorite and must be ordered every day. The smile of Keithlyn, the restaurant staff, made me memorable, and I received her greetings in the morning to start a nice day. The standard of food and beverage at the hotel is as good as some of the Michelin restaurants, and I would highly recommend having at least one full meal at the restaurant.

fangfangchai, Dec 2024 • Review from TripAdvisor

5/5

Lanson Place Causeway bay was an amazing experience and in an excellent location. The rooms are beautifully styled, welcoming and charming. The linens, pillows and beds were top notch - home away from home. We were spoilt from the moment we arrived with all the extra special touches from the moment we arrived to the hotel, in our room and also when dining. The staff were extremely helpful and attended to all our need with immaculate attention to detail.

We completely fell in love with its warmth and charm, character and all the special touches which made it a truly wonderful experience. Would highly recommend.

Pety K, Dec 2024 • Review from TripAdvisor

5/5

One of the best family hotels in HK the rooms are good the area is free from traffic and crowd. The food is awesome the staffs are awesome and very helpful. They have free shuttle to IFC centre on weekdays both drop and pickup (check schedule and timings). And overall, very satisfactory stay for our family. The is a supermarket one minute away for all your grocery needs (Fusion) Bus stop just a few steps away to go to MTR station the last station.

Phillip Liu, Oct 2024, Review from Google

5/5

I had hoped and expected Two Macdonnell Road to be a great place to stay, but it has met and is beating those expectations. From the incredibly friendly staff who accommodated me prior to my arrival (by being available to coordinate important mail I was waiting for), to their helpfulness in giving me advice on where I can acquire a suitable SIM card (the simple things make such a big difference), to their great food options and excellent rooms and for creating an overall incredibly welcoming, wholesome, fun and encouraging atmosphere, this is exactly where you would want to arrive and then stay when on holiday. For over two decades I've always travelled using Airbnb, but decided to break that cycle and try a hotel, Two Macdonnell Road makes me wish I had done that sooner if this is the type of place and quality of service that can be expected. There's very few times as an international traveller you can go somewhere and the hosts/ staff instantly make you feel like you belong and are welcome. Joanne and Team, you are fantastic, thank you for what you are doing!

Road13161382530, Oct 2024, Review from Tripadvisor

5/5

Two McDonnell Road is fantastic hotel, in Central area but very quiet. It is next to a beautiful park which is also a bio-zoo with free entrance. It is close to the Peak tram stations and has a great view over the city skylines. The restaurant on site was very good and staff were attentive to every details. The concierge was really helpful and went out of the way to help with everything. A great place to stay in Hong Kong

GoPlaces50169238831, Oct 2024, Review from Tripadvisor

5/5

很少写点评, 但是这个酒店真的值得推荐, 楼下走路2分钟有个超市, 什么都有. 酒店服务态度超级好, 外卖前台都会送上楼, 送的我们都不好意思, 折腾服务人员. 以前常住皇家太平洋，疫情之后，皇家太平洋的霉味特别大，可能是疫情期间靠海边没开空调的原因，屋里配了空气净化器，基本没用。 而后我媳妇儿做功课选的这个酒店，现在每次来香港都住这，下载个Uber出门叫车，去哪都方便。酒店可以做饭超市买点东西煮个粉面什么的超级简单. 强烈推荐.

1874243****, Oct 2024, Review from Ctrip

5/5

The service was fantastic and hotel staff were extremely helpful, for example, they used their own Panda food delivery to order food when we didn't know how to use delivery services. Concierge staff went out of their way to help. This hotel is located in Central and in a very interesting and nice neighbourhood. It is next door to a bio zoo which is free to visit. It is close to everything, such as the Peak tram ride and the star ferry terminal. A large super market is just around the corner.

Zili, Oct 2024, Review from Hotels.com

5/5

Thank you to the team at Lanson Waterfront Suite for making our stay so comfortable and pleasant. You always showed such warmth and attentiveness to all your guests. The service block is located conveniently to Sai Wan Ho & Taikoo, with fantastic transport links, resturants and amenties close by. The apartment was clean with everything you'll need for a longer stay.

Paradise38871550111, Oct 2024• Review from TripAdvisor

5/5

You get a warm welcome from the staff as soon as you arrived and who are always ready to assist you. Nice, clean rooms with complete kitchen appliances/accessories if you fancy cooking. 5-10 min walk to Shau Kei Wan and Sai Wan Ho MTR stations. Close to bus stations and ferry port going to Tung Lung. Amazing view of Aldrich Bay. Take a walk along the promenade or the park on the other side.

Claribelle P, Oct 2024• Review from TripAdvisor

5/5

Modern, clean, and stylish. Awesome harbor views for days. Complementary light breakfast and coffee/tea, and beer / wine and hors d'oeuvres at night. Amenities are great- stylish pool, gym, 25th floor open air “yo-garden.” Excellent location right next to Sai Wan Ho bus terminus and a short walk to MTR and numerous restaurants nearby. Quieter neighborhood, very peaceful. Vincent and the entire team are fantastic, attentive to guests’ needs and incredibly kind and welcoming. My family and I couldn’t have asked for a better stay upon arrival to Hong Kong.

jeremy, Oct 2024• Review from TripAdvisor

5/5

Lansen Place Waterfront Suites has exceptional staff and beautiful waterfront rooms overlooking Victoria Harbor. My family (husband and 15 month old son) stayed here for two months and are very sad to leave. The staff is extremely helpful and even willing to show us around the neighborhood on the first day. There is a beautiful park right next to the hotel and the area is stroller friendly, making it a great, safe place for families with little children. It's a quick walk to the MTR station and there's even a shuttle each morning to Taikoo for the guests who work there. Each morning we were treated to a delicious breakfast and every evening they provide happy hour drinks and snacks. It truly is exceptional. If you are looking for a hotel or serviced apartment, look no further.

Katy D, Oct 2024 • Review from TripAdvisor

5/5

Was staying here for 4 month for business purpose. Great seaview and staff was extremely helpful and attentive. Near by to sai wan ho mtr, walking distance to 7-11,restaurant and grocery shop. Breakfast provided 730-10am and evening cocktail from 6pm-830pm

Arthur T, Aug 2024• Review from TripAdvisor

Jenni of FO team always worked her best to fulfil our needs, she was excellent. Hank from Engineering helped us with all maintenance matters in a timely and efficient manner. The Housekeeping team worked very hard to keep our apartments clean. The security staff was also very friendly and helpful.

Jane

The FO staff always provides selfless assistance and we feel being at home.

BAO A. L.

Really appreciated the hard work of FO staff Jenni, Paul, Amily, Angela and Simpe who served us with their heart.

HU J. M.

Thanks to the friendly and comfortable environment at Aroma Garden, we had a great stay. Special thanks to the FO staff Paul, who has a good service attitude and always provide quick response. I have been a discerning hotelier so I know what hotel standards stand for.

Raymond W.

The Guest Service Manager, Jenni has been amazing in giving the guests prompt and good service. All staff is appreciated by the guests.

Karl G. K.

The wonderful staff all did very good job to make our stay very comfortable and happy. The Guest Service team is fantastic – Ivan is a very good leader, he always understands our needs and organises wonderful events to bring us much joy. The team gives us very warm welcome and very helpful in solving our daily problems. Our family is very happy and lucky to stay with Lanson Place.

Eddie Yeung

Frank, Ivan and all at Lanson have been friendly. Thanks to all of you for making our stay so pleasant.

Matte

Sherry of the Housekeeping team does an outstanding job in cleaning our apartment efficiently and thoroughly. Ivan of Guest Service team is extremely responsive and always pleasant to deal with.

Kristin

All staff is enthusiastic, helpful and professional. Special thanks to Kitty of the Housekeeping team, who is hardworking and working hard to keep my apartment clean.

Ms Lee

Quality apartment. Reliable and high quality service team.

Mrs. Fredirik

5/5

Best place I stayed at in Kuala Lumpur. Booked originally for 1 week and ended up staying a whole month. Staff is very friendly. Rooms are cleaned daily. The pool is great to relax and they have a cafe by the pool too which serves amazing food and baked goods. Location was great for me, walking distance to a lot of restaurants and bars, night market but still far enough that it’s quiet at night time. I will absolutely be returning here. Highly recommend!

MaarsBars , Feb 2024 • Review from Google

5/5

We travel with family therefore decided to try serviced apartment, it is right choice, the apartment with washer, dryer and fully equipped kitchen facilities. We cooked in our apartment two nights as we feel pretty tired after whole day sight seeing. The pool is huge and with another kids pool, poolside cafe etc. The view of the apartment is fantastic, our family enjoyed so much, we will be back to Lanson Place whenever we return to KL.

Soriana P, Mar 2024 • Review from Tripadvisor

5/5

The check in process is very smooth, the hotel arranged early check in for me, highly appreicated. It has a small but very cosy lobby, the apartment is very homy style with full kitchen facilities, washer and dryer, microwave etc, very convenience. Breakfast lounge on 48th has stunning view, due to we want to try the local breakfast, we only go one day but still very enjoyable. Location is very central but quite residential area, walking distance to Jalan Alor and Pavillion mall, highly recommended.

wowo L, Apr 2024 • Review from Tripadvisor

5/5

Nestled in a vibrant hub, this hotel is a true gem, offering a cozy and homely ambiance. The staff, incredibly friendly, made me feel like a welcomed guest from the start. The amenities provided a touch of luxury, adding to the overall delightful experience. What sets it apart is its prime location—right in the midst of happening places, yet maintaining a tranquil atmosphere. It's a perfect blend of comfort and accessibility. Whether you're exploring nearby attractions or seeking a peaceful retreat, this hotel exceeds expectations. I highly recommend it for those who appreciate the finer details of a warm and inviting stay.

Maps712873, Jan 2024 • Review from Tripadvisor

5/5

Lanson Place Kuala Lumpur - wow! This service apartment is a true gem in the heart of KL. Forget what you think you know about service apartments - Lanson Place is on another level. You'll feel like you're staying in a 5-star hotel with the spacious, well-appointed rooms and stellar service.

The staff here are wonderful - friendly, smiling, and eager to help with anything you need. The rooms will blow you away too - we had a 1-bedroom on the 41st floor with jaw-dropping views of the city. The rooms have it all - washer/dryer, full kitchen, and more. Housekeeping does an amazing job of keeping it spotless.

I loved my 9-day stay and had zero issues. If you're looking for a luxurious home away from home in KL, look no further than Lanson Place. Don't think twice - book your room today and get ready to be impressed!

Shah, Jan 2024 • Review from Tripadvisor

5/5

Location was great and close walking distance to two train stations and shops. Staff were always friendly and the place is very clean. We used the pool often and gym on a daily basis. The gym is small and when either of us wanted to use the weights area and someone was already there (really only space for one), we then used the outdoor area (door within the gym) so it was fine. Has a communal kitchen which has everything and free self service laundry which we really benefited from having stayed there for 10 nights. We highly recommend this place and would definitely go back again next time we are back in Singapore.

Yushan, Sep 2022 • Review from Booking.com

5/5

I have stayed at Lanson Place Singapore for more than two months before moving to the permanent apartment. Property is very clean and well maintained. Staff is very friendly and helpful. Great swimming pool on the roof. Highly recommended.

Pavel, Jul 2022 • Review from Tripadvisor

5/5

Best decision to stay here. Will definitely book again, and great for couples and families.

Jerrie, May 2022 • Review from Booking.com

5/5

Location of the hotel is hard to beat. Hotel has friendly staff although they do not have daily housekeeping in my experience. Housekeeping is instead done every other day. There is also a shared kitchenette that is spacious and generous in terms of amenities. IF you are looking at a place along Orchard Road, it is definitely worth checking this establishment out.

TravellingJerz, Feb 2022 • Review from Tripadvisor

5/5

I would definitely recommend Lanson Place for my friends. Wonderful place in Singapore very close to all big centers, for both families with kids (like mine) and couples (like my parents). It has beautiful scenery and very good facilities, that fit for leisure but also for working away. Especially, the staff are very very helpful and friendly - that make us feel like we are in our home. I even received a surprised gift on the birthday. My son would still often talk about his "home" in Lanson even we've moved out for months. Many thanks to all the staff of Lanson Place Winsland for such a nice experience.

Thi Phuong Anh CAO, Feb 2022 • Review from Google

5/5

So happy to stay at Lanson Place, everyone is so nice and very accommodating it exceeded all my expectations. The room was spotless, the staff was incredibly friendly and helpful, and the amenities were very well maintained. I will definitely be returning on my next visit to the area. Highly recommend!

eri k, , Jun 2024 – Review on Tripadvisor

5/5

Excellent customer service!! We loved the place it is very cosy. Not that crowded. Food is also good but what we loved the most is the service. Thanks to Jayson, Lin and Julius for providing an excellent customer service making sure that we got all the things we asked and the empty plates are always bust out. We would definitely love to come back!

Lyra Andrea C, Jun 2024 – Review on Tripadvisor

5/5

We spent 3 days and 2 nights for a relaxing staycation and it was just what we needed. the room was so spacious, homey and relaxing.
Food at the cyan modern kitchen was good but our favorite was the breakfast buffet. the view while dining there was pretty nice as well especially during sunset hour.
We also enjoyed the infinity pool at the rooftop and the gym as well. Everything was just really nice.
Lastly, we also enjoyed getting our iced coffee fix at BLK 12 cafe and the high tea experience at Madeleine was something you should also try if checked in during the weekend. All the staff were really friendly and polite too!

Kookoo V , Jun 2024 -Review on Tripadvisor

5/5

Great service. Nice ambience. Very good food. Thanks to Jona and Tin!
My boyfriend proposed to me at Cyan Modern Kitchen. We had a great experience with the supportive staff who took our videos and photos and made sure that we captured the special moment!

Camz J, Jun, 2024 -Review on Tripadvisor

5/5

The suite is spacious and not compact, especially the bath and powder room. You also have to try the Edge Bar which is one of the best spots at Lanson. The pool with the sunset view is so nice! Also, must tries from the bar are the K-popsicles and the tuna poke.

Jerico V, Jun 2024 - Review on Tripadvisor