Hear from Our Guests
Explore what keeps our guests coming back to our hotels and serviced apartments over the years.
5/5
Lanson Waterfront Suites is a little gem hiding in a quiet corner beside an old typhoon shelter for fishing boats. First up, the concierge staff were extremely courteous and helpful. My wife and I rented a one bedroom apartment for a month. The apartment size was average by HK standard. It had seaview on side and it overlooked a public park on the other. The place was kept very clean. Fixtures and appliance in the apartment were of high standard. Subways station is 5 mins' walk across the park. The management staff were very helpful and responsive to our requests. We had a very pleasant stay.
William C, May 2023• Review from TripAdvisor
5/5
The location for us was excellent and convenient with MTR subway and lots restaurants nearby. All the employees from manager Vincent and his team members were very friendly and accommodating, even the housekeeping staffs were patient and attentive to all our needs. The apartment is modern and clean with great views of HK harbor and comfortable furnishings especially the nice bed with a very soft comforter. We very much enjoyed the daily grab and go breakfast, evening happy hour and all day tea and coffee available. Our only issues were slow water drainage when showering and the washer/dryer combo really takes a long time to dry and will shrink some of our clothes, so beware. Again the great staffs from the exceptional leadership of their manager Vincent Ng really made our stay here feel like home.
Kerry Y, Jun 2023• Review from TripAdvisor
5/5
People works here are all kind and serve the best service.
Cindy S, Sep 2023• Review from TripAdvisor
Breakfast and happy hour snacks were really helpful and enjoyable.
Good to swim everyday with hot weather.
Clean room and facilities were all good, so highly recommened to stay
5/5
It was a very convenient 5 week stay. The staff are extremely proactive and always demonstrating a can do attitude. We enjoyed our time and would strongly recommend this to anyone considering to stay here.
anjana k, Jul 2023• Review from TripAdvisor
5/5
We spent a month in the Waterfront Suites visiting family and friends. The location is very convenient for public transport and shopping. We had a great time living in a studio apartment, not just because of the nice accommodation, facilities and sea views; but also the great service from the members of staff who really made their best effort to look after the residents. The grab to go breakfast and evening happy hours were the icing of the cake. All these provide us with a five star living experience. If any cons, it is that one cannot come to stay for less than a month, so no short stay! We would like to thank Vincent, Vic, Lilian, Mandy, Elaine and many other staff members for making our trip so enjoyable!
Cecilia W, Aug 2023• Review from TripAdvisor
5/5
I stayed here for 3 months and it was an excellent stay, everything is perfectly clean, the staff is welcoming and listening to any request and the flats are tastefully decorated and functional as well as having a superb view.
Ruben D, Mar 2023• Review from TripAdvisor