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Hear from Our Guests

Explore what keeps our guests coming back to our hotels and serviced apartments over the years.


My wife and I started off to find a serviced apartment in March 2021 and tried to stay away from the renovation work at home. The original plan was a few months stay but ultimately we left Waterfront Suites after 29 months after having enjoyed a long staycation.Big thanks to the hospitality offered by the whole team staff. The rooms and common areas are tidy and clean, the housekeeping and maintenance staff are very sincere and efficient. The location of building is superb being easily assessable to public transport and closely surrounded by waterfront walkway and a big public garden. This is not very common on the island.We would not hesitate to recommend Waterfront Suites to my family and friends who need serviced accommodation, for short or long stay. Lastly we would like to say thank you to the kind and helpful Victor, Vincent, James, Lilian, Ray, Fung and Fa….(there are so many).

CHAN, Aug 2023• Review from TripAdvisor


I stayed for 6 months due to work commitments in HK. Staff were always helpful and the facilities were good and well maintained. My family visited too and arrangements were made and followed through perfectly.

David C, Nov 2023• Review from TripAdvisor


Well..... a bit overdue but nevertheless a review, which is well deserved to be written! Olivia summarized it already so perfectly so it is hard to beat that one. :-) Sai Wan Ho is this little Gem where you have the feeling to be "outside" of the city while being in the city, transportation is excellent with bus stops all around going to all the different directions on the Island and towards Kowloon/New Territories , MTR in a convenient walking distance and the Ferry easily bringing you across e.g. Kwun Tong.Happy Hour was the perfect ending of a day working where you could meet and mingle with other residents from all kind of different industries and from all corners of the world which provides a treasure of fantastic chats/discussions/sharing but foremost FUN while enjoying a Tsingtao and in the weekend a prosecco :-)
Grab & Go breakfast (for some of us Grab- sit-eat & Go) was a good start in the morning, it's not extensive but enough to start the day. Coffee & Tea was availably during the day which is a nice added value, especially when you work from home. Swimming pool was a nice added value as well to cool down in the long summers and to meet other residents.Then the Waterfront Suites team (Front and Back office), they went above and beyond to make the 1,5 year stay as pleasant as possible, you get a high level of hospitality and the personal touches of each individual made it a truly unique experience.
Bedankt allemaal!

Getaway40559716005, Oct 2023• Review from TripAdvisor


The staff are so friendly and helpful! The facilities are good value for HKG!
Great pool!!! Gym is decent for a run (in the aircon). Delicious + handy morning breakfast and evening happy hour drinks and snacks 🥰 Access to subway and busses close by. Nice walking by the harbour side just across the street. Lots of local foods close by. Highly recommend to anyone travelling for work or relocating.

Navigate48019951156, Oct 2023• Review from TripAdvisor


Our family had the extraordinary privilege of calling Waterfront Suites our home for three unforgettable years in Sai Wan Ho. This journey was nothing short of magical.

Our heartfelt gratitude goes out to the entire Waterfront Suties team for making our three years truly magical. We left with heavy hearts, but our memories are filled with the laughter of our little one, the sparkling lights of Sai Wan Ho, and the friendships we've built. For individuals or families seeking a home that combines comfort, convenience, and unforgettable experiences, Waterfront Suites is the place to be. Our family adventure in Sai Wan Ho has been nothing short of enchanting. Thank you for making it all possible.

Olivia T, Oct 2023• Review from TripAdvisor


Lanson Waterfront Suites is a little gem hiding in a quiet corner beside an old typhoon shelter for fishing boats. First up, the concierge staff were extremely courteous and helpful. My wife and I rented a one bedroom apartment for a month. The apartment size was average by HK standard. It had seaview on side and it overlooked a public park on the other. The place was kept very clean. Fixtures and appliance in the apartment were of high standard. Subways station is 5 mins' walk across the park. The management staff were very helpful and responsive to our requests. We had a very pleasant stay.

William C, May 2023• Review from TripAdvisor

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