Hear from Our Guests
Explore what keeps our guests coming back to our hotels and serviced apartments over the years.
5/5
A quick summary of our fortnight experience in their Prestige Suite: *Excellent location *Amazing scent *Welcoming concierge *Classy décor *Relaxing vibes *Amiable staff *Warm hospitality *Impressive customer service *Generous housekeeping *Efficient elevators *Spacious lounge both @ concierge level and 1/F *Practical business centre *Compact gym *Fool proof laundromat *Secluded bar service *Eye-catching public washrooms *Easy check-in & check-out
Her M, Aug 2021 • Review from Tripadvisor
10/10
I thought the breakfast was very good in a very comfortable and relaxing environment. I really enjoyed it with a newspaper. My room was nicely decorated with birthday deco which was a nice touch. All the staff including the lady who gave my the pillow were very lovely, excellent service! Very comfortable bed and pillow, I had a really good night sleep.
Joyce, Aug 2021 • Review from Booking.com
5/5
Really appreciate that the hotel provides professional and outstanding service at all time. Also, the hotel is very tidy and elegant. It is so relaxed to stay at hotel. In addition, room’s design is functional, we could cook in the room. It is really nice and we love it very much.
Fi, Mar 2021 • Review from Tripadvisor
10/10
Location of the hotel is excellent - in the heart of the city close to everything. The hotel is very clean and the kitchen facilities is definitely a plus.
Clara, Mar 2021 • Review from Booking.com
5/5
This hotel makes you feel home with superb hospitality, warm greetings, great tailor-made breakfast, high ceiling, and warm and chic interior design. Every staff is amazing from door men to front desk. Tracy, Joey and many others make our days here very welcoming. housekeeping also does a great job everytime will fresh towels and amenities refilled. They accommodated every single one of our requests without hesitation. We came back for few times already and will definitely be back again. Thanks again for your great hospitality.
Amy L, Mar 2021 • Review from Tripadvisor
5/5
Stayed at Lanson Place almost three weeks during house renovation. They have self-service laundry and in-room mini kitchen. it's really good for long stay guest. Especially want to thanks Tracy, Brian, Michael and housekeeping team for their excellent and professional service.
rktsang_, Jan 2021 • Review from Tripadvisor