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Hear from Our Guests

Explore what keeps our guests coming back to our hotels and serviced apartments over the years.

5/5

Lanson place exceeded my expectations. The staff were extremely helpful, and kind from checking in to checking out. The room was clean & spacious. Any issues I had with the room the staff responded right away with prompt solutions Highly recommend this hotel!!!

Hao L, Sep 2022 • Review from Tripadvisor

5/5

It was not easy though although just 7 days quarantine but Lanson Place made it possible and comfortable for us. I didn't feel like i was in an off place. The 7 days passed fast.

I would like to thank the staff for the care and attention given to us. you have made the impossible possible for us. Thanks for the snack you prepared on our arrival and treats on Thursday.

I will definitely book Lanson Place again if I need to do the quarantine.

Diamond, Jul 2022 • Review from Tripadvisor

5/5

I was not looking forward to having to quarantine after my travels in a hotel, but somehow Lanson Place managed to make it not just bearable… but actually kinda enjoyable!

The staff were all so friendly and helpful and had a great attitude when it came to helping guests feel as comfortable and at ease as possible given the situation.

It was really cute that at check out, they even gave guests a "medal" for surviving quarantine! I thought that was a nice touch and very clever marketing :) I still loved it though. It was fun.

Thanks for a good stay! I'd be recommending you guys to friends and fam

MC, Aug 2022 • Review from Tripadvisor

5/5

Lanson Place is an amazing quarantine hotel that made my stay feel like a mini vacation. I had booked a deluxe room which had 2 sets of floor to ceiling windows and remote control black out curtains. The gorgeous views of Victoria Park and the walkway bridge was a daily treat. Big pluses: someone always answered the operator line promptly; clean and comfortable bed and sofa; strong AC and water pressure, excellent response to dietary requests; mini kitchenette with microwave, small fridge and sink, real china and silverware; food was delicious and almost too much (4 choices daily for every meal) ; unlimited water, coffee and tea; immediate delivery of outside food or home items. Although you are isolated in quarantine, the fact that the staff was so kind and courteous and responsive, you truly felt cared for and safe. Worth every single penny and more. My quarantine went by quickly and I highly recommend Lanson Place.

Odysseus, Jul 2022 • Review from Tripadvisor

5/5

The Hotel staff went really above and beyond for the customer compared to any other hotels I had the chance to stay at in Hong Kong, I was extremely impressed, as they could accommodate changes due to our urgent situation the very same day. Staff very quick and responsive to our needs. Rooms were large and well decorated in light tones, giving a feeling of extra space. Nice mountain view. Food Ok with a large variety and decent quantity. Overall felt very well taken care of. Thank you Lanson Team!

Soraya K, Jun 2022 • Review from Tripadvisor

5/5

My wife and I knew we were returning under a challenging time and chose Lanson Place because we felt they would be a good partner under ever changing rules in HK. And we were right. From the very supportive marketing team that accommodated endless reservation changes, to a comfortable room that was clean and everything worked, tasty meals, to a super attentive staff that responded to all requests immediately. One thing I experience for the first time was being added to a hotel guest wide chat group, and that really helped to go through quarantine together as a community. And all the other guests were also clearly very happy with their LP experience. Kudos to the LP team for running a tight ship and making our 7 day quarantine so enjoyable.

AlliWong, Apr 2022 • Review from Tripadvisor

Lanson Place Causeway Bay

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