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Hear from Our Guests

Explore what keeps our guests coming back to our hotels and serviced apartments over the years.


I would like to extend my heartfelt thanks to Duty Manager Leo for his exceptional service during my family's stay in May. Leo's attentiveness, professionalism, and genuine care for the guests were truly commendable. He went above and beyond to ensure that our experience was enjoyable and memorable. I highly recommend Leo for his outstanding service and his ability to cater to the needs of families.

Jenny N, Jun 2024 • Review from Tripadvisor


I usually stay in causeway bay when I’m in HK, and this time we decided to stay in a nicer hotel. The customer service was outstanding, and they were very accommodating for my pregnant wife and 9 month old daughter. Would stay here again! 11/10!

Vincent L, Jun 2024 • Review from Tripadvisor


My stay at this hotel was truly exceptional. The service provided was nothing short of impeccable, with staff members demonstrating utmost enthusiasm and attention to detail. From the moment I arrived, I was greeted with a warm smile and prompt assistance with check-in. The hotel's location is also impeccable, situated in a convenient area with easy access to the center of Causeway Bay. Overall, I highly recommend this hotel for anyone looking for a memorable and enjoyable stay.

Christine G, Jun 2024 • Review from Tripadvisor


Location - excellent location, near malls, eateries, mtr​

Hotel lobby - super clean and luxe​

Guest room - very comfortable, full on amenities​

Breakfast and afternoon cocktail - great selection and top quality!​

Hotel service - 5 out of 5 stars for this! The crew from front desk, to F&B, to housekeeping, duty manager, guest experience manager to GM - incredible service. Personalized, friendly and professional. Special mention to Kenny, Holly, Amina, Leo, Melvis, Ricky for their wonderful, top-notch service. Keep up the good job!​

We will be BACK!!!

Zerlindac, Jun 2024 • Review from Tripadvisor


Stayed for 9 nights at Lanson Place. Personal service by the hotel staff and great experience. The complimentary champagne from 5-7 pm daily was a bonus! The complimentary launderette service was also definitely a plus especially for my stay of more than a week in HK. Good location in CWB. Will definitely recommend for anyone planning a visit to HK if you want a boutique hotel with 5-star hotel service.​

Clara Chu, Jun 2024 • Review from Tripadvisor


Booking a luxury stay in the heart of Causeway Bay, Hong Kong is an excellent choice for a family vacation. This bustling district is known for its vibrant energy, world-class shopping, and diverse dining options – making it the perfect destination to create lasting memories with your loved ones.

By selecting a newly renovated property through a reputable hotel, you can ensure a seamless and enjoyable experience. The updated accommodations likely offer modern amenities, well-appointed rooms, and attentive service to make your stay comfortable and relaxing. The hotel's central location will allow you to easily navigate the city and explore the wealth of attractions Causeway Bay has to offer.

During your visit, you can immerse yourself in the lively street markets, browse high-end boutiques, or take a leisurely stroll through the lush Victoria Park. When it's time to refuel, the area is home to numerous family-friendly restaurants serving a range of cuisines to satisfy all tastes. The hotel's concierge can also provide recommendations and assist in arranging local experiences to help you make the most of your time.

With the convenience of your luxury accommodation and the vibrant energy of Causeway Bay, this getaway is sure to be a hit with the whole family. Enjoy the comforts of your home-away-from-home while immersing yourselves in the unique character of this iconic Hong Kong neighborhood.

Pioneer52799460778, Jun 2024 • Review from Tripadvisor

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Lanson Place Causeway Bay

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