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Hear from Our Guests

Explore what keeps our guests coming back to our hotels and serviced apartments over the years.


Joey is super friendly and provide best service! We were upgraded to a larger room with a king bed. They provide free movies and DVDs are free to borrow. The room is very clean. The breakfast is so far so good, but the staffs are very friendly and polite.

Hei, Aug 2021 • Review from Agoda


I can experience the professionalism and teamwork from making reservation, check in, breakfast, housekeeping to checkout. The entire journey makes me feel that there is still a civilised place in Hong Kong that has not been tainted by mass tourism. Every detail in the room, from electric socket to soap, are all prepared and curated with heart and perfection. Privacy is fully respected. The beverage in breakfast is comparable to top hotel. Special thanks to Jacky, Tracy & Mary, and the smart housekeeping staff who made up my room in lightning speed, and the staff who made birthday arrangement. If you read my review and decide to book this hotel, please keep it in good shape.

Kaho, Aug 2021 • Review from Agoda


we had a nice stay throughout. all staff are very helpful and friendly, namely Kaycee, Tess and Joey. the breakfast was extremely nice, will definitely recommend the hotel to my friends and return in the near future.

mfc548, Aug 2021 • Review from Tripadvisor


A quick summary of our fortnight experience in their Prestige Suite: *Excellent location *Amazing scent *Welcoming concierge *Classy décor *Relaxing vibes *Amiable staff *Warm hospitality *Impressive customer service *Generous housekeeping *Efficient elevators *Spacious lounge both @ concierge level and 1/F *Practical business centre *Compact gym *Fool proof laundromat *Secluded bar service *Eye-catching public washrooms *Easy check-in & check-out

Her M, Aug 2021 • Review from Tripadvisor


I thought the breakfast was very good in a very comfortable and relaxing environment. I really enjoyed it with a newspaper. My room was nicely decorated with birthday deco which was a nice touch. All the staff including the lady who gave my the pillow were very lovely, excellent service! Very comfortable bed and pillow, I had a really good night sleep.

Joyce, Aug 2021 • Review from


This hotel makes you feel home with superb hospitality, warm greetings, great tailor-made breakfast, high ceiling, and warm and chic interior design. Every staff is amazing from door men to front desk. Tracy, Joey and many others make our days here very welcoming. housekeeping also does a great job everytime will fresh towels and amenities refilled. They accommodated every single one of our requests without hesitation. We came back for few times already and will definitely be back again. Thanks again for your great hospitality.

Amy L, Mar 2021 • Review from Tripadvisor

Lanson Place Causeway Bay

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