Hear from Our Guests
Explore what keeps our guests coming back to our hotels and serviced apartments over the years.
5/5
My stay at this hotel was truly exceptional. The service provided was nothing short of impeccable, with staff members demonstrating utmost enthusiasm and attention to detail. From the moment I arrived, I was greeted with a warm smile and prompt assistance with check-in. The hotel's location is also impeccable, situated in a convenient area with easy access to the center of Causeway Bay. Overall, I highly recommend this hotel for anyone looking for a memorable and enjoyable stay.
Christine G, Jun 2024 • Review from Tripadvisor
5/5
Location - excellent location, near malls, eateries, mtr
Hotel lobby - super clean and luxe
Guest room - very comfortable, full on amenities
Breakfast and afternoon cocktail - great selection and top quality!
Hotel service - 5 out of 5 stars for this! The crew from front desk, to F&B, to housekeeping, duty manager, guest experience manager to GM - incredible service. Personalized, friendly and professional. Special mention to Kenny, Holly, Amina, Leo, Melvis, Ricky for their wonderful, top-notch service. Keep up the good job!
We will be BACK!!!
Zerlindac, Jun 2024 • Review from Tripadvisor
5/5
Stayed for 9 nights at Lanson Place. Personal service by the hotel staff and great experience. The complimentary champagne from 5-7 pm daily was a bonus! The complimentary launderette service was also definitely a plus especially for my stay of more than a week in HK. Good location in CWB. Will definitely recommend for anyone planning a visit to HK if you want a boutique hotel with 5-star hotel service.
Clara Chu, Jun 2024 • Review from Tripadvisor
5/5
Booking a luxury stay in the heart of Causeway Bay, Hong Kong is an excellent choice for a family vacation. This bustling district is known for its vibrant energy, world-class shopping, and diverse dining options – making it the perfect destination to create lasting memories with your loved ones.
By selecting a newly renovated property through a reputable hotel, you can ensure a seamless and enjoyable experience. The updated accommodations likely offer modern amenities, well-appointed rooms, and attentive service to make your stay comfortable and relaxing. The hotel's central location will allow you to easily navigate the city and explore the wealth of attractions Causeway Bay has to offer.
During your visit, you can immerse yourself in the lively street markets, browse high-end boutiques, or take a leisurely stroll through the lush Victoria Park. When it's time to refuel, the area is home to numerous family-friendly restaurants serving a range of cuisines to satisfy all tastes. The hotel's concierge can also provide recommendations and assist in arranging local experiences to help you make the most of your time.
With the convenience of your luxury accommodation and the vibrant energy of Causeway Bay, this getaway is sure to be a hit with the whole family. Enjoy the comforts of your home-away-from-home while immersing yourselves in the unique character of this iconic Hong Kong neighborhood.
Pioneer52799460778, Jun 2024 • Review from Tripadvisor
5/5
This is my first stay in Lanson's Place and sufficient to say, the hotel and staff exceeded my expectations in every aspect.
chyenn01, May 2024 • Review from Tripadvisor
Special thanks to Ms Melvis and the staff who were truly attentive and ready to help. Definitely will be returning here in my next trip to HK.
5/5
This is one of the best hotels we’ve ever stayed in, it truly feels like home. From the moment we walked in, the staff were incredibly welcoming, warm and friendly. Throughout our stay, they were very attentive and proactively serving the guests, always ensuring we were comfortable and all our needs were met.
Additionally, the hotel’s beautiful interior design, cleanliness, art collection and aroma really captured my attention and we felt very comfortable staying here. I’m really impressed with the staff’s behavior, they personalized our experience and remembered small details. I’m definitely planning to stay again here when I return to Hong Kong.
Special thanks to Sam, Polly, Eric, Naila, Amina and the rest of the staff who made our stay extra special!
Shamsa A, May 2024 • Review from Tripadvisor