We held our strategic planning at Lanson Place and it was the best decision
On behalf of our team of 25, I extend our sincerest gratitude to Lanson Place for an exceptional experience during our strategic planning event in November 2024.
From the moment we checked in, we were impressed by the personalized service. The entire team, from reception to housekeeping to the restaurant staff, consistently addressed us by name and remembered our preferences, creating a warm and welcoming atmosphere. This level of personalized service is unprecedented in my experience and significantly contributed to the productive and enjoyable nature of our retreat.
Furthermore, the seamless coordination and support provided by your team throughout our four-day stay were invaluable. During a minor medical incident involving one of our team members' children, the swift and compassionate response from the Banquet Manager and Hotel Manager, Cole, was truly commendable. Their immediate assistance and ongoing support provided immense reassurance to our team member and ensured their well-being.
The exceptional service at Lanson Place, coupled with the comfortable accommodations and well-appointed function halls, made our retreat a resounding success. We especially appreciated the opportunity to extend our check-out time, allowing us to further enjoy the exceptional hospitality. from that day forward, they become my top of mind for hotel staycation.
Explore55326052326 , Dec 2024 – Review on Tripadvisor