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Guest Services Officer – Front Office


  • Handle check-in/check-out, payment collections, and night audits.
  • Manage residents’ profiles and maintain good rapport with residents. 
  • Attend to all residents’ queries and needs
  • Handle resident feedback or complaints
  • Provide recommendations on nearby amenities and places of interest 
  • Implement planned activities and resident events
  • Make reservations 


  • A team player with a passion for learning a variety of tasks
  • Customer service-oriented
  • Prior experience in Guest Services is an added advantage
  • Applicants with no prior experience are also welcome (Training will be provided)
  • Willingness to perform rotating shifts, including night shift (5-day work week)
  • Proficiency with Microsoft Office
  • Experienced candidates will be considered for the Senior position

Apply Now

Build a rewarding career with Lanson Place. We offer a competitive salary and benefits package. Send us your resume with an expected salary and tell us about yourself.

*Information provided by applicants will be treated in the strictest confidence and used for recruitment purposes only.

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